At g9999, we take the privacy and security of your personal data seriously. This Privacy Policy explains precisely what information we collect, how we use it, who we may share it with, and the rights you hold over your own data when using the g9999.club platform.
This Privacy Policy ("Policy") describes how g9999 ("g9999", "we", "us", "our"), the operator of the online gaming platform at g9999.club, collects, uses, stores, discloses, and protects the personal information of players and visitors ("you", "your") who access and use our services. This Policy applies to all data processing activities carried out in connection with your use of g9999, including account registration, deposits, withdrawals, gameplay, and any communication you have with our support team. By registering an account or otherwise using g9999.club, you confirm that you have read and understood this Privacy Policy and consent to the data practices described herein.
g9999 is committed to handling your personal data with transparency, integrity, and care. We recognise that privacy is a fundamental right and that every player who entrusts us with their personal information deserves to know exactly how that information is managed. This Policy has been written in plain, accessible English so that all g9999 players — whether based in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, or anywhere else across Bangladesh — can understand how their data is processed.
This Privacy Policy forms part of the overall agreement between you and g9999, alongside the Terms & Conditions and the Responsible Gaming policy. In the event of any inconsistency between this Policy and those documents on privacy-related matters, this Policy shall prevail.
Summary: g9999 collects only the personal data that is genuinely necessary to operate your account, process your transactions, verify your identity, and keep the platform safe. We do not sell your data to third parties. We do not use your data for purposes beyond those described in this Policy.
g9999 collects personal data through a variety of channels: directly from you when you register and interact with the platform, automatically through your use of the g9999 website and mobile experience, and in certain cases from third-party service providers such as payment processors. The categories of data we collect are described in the table below.
| Category | Examples | Source |
|---|---|---|
| Identity Data | Full legal name, date of birth, gender, government-issued ID number | Provided by you at registration or during KYC verification |
| Contact Data | Email address, mobile phone number, residential address | Provided by you at registration or when updating your profile |
| Financial Data | bKash/Nagad/Rocket mobile wallet number, bank account details, transaction history, deposit and withdrawal amounts in ৳ | Provided by you when making deposits or withdrawals; received from payment processors |
| Technical Data | IP address, browser type and version, device type, operating system, time zone, session duration | Collected automatically when you access g9999.club |
| Usage Data | Pages visited, games played, bet history, bonus usage, login timestamps | Collected automatically through platform analytics |
| Communications Data | Support emails, live chat transcripts, feedback submissions | Generated when you contact g9999 support |
| Verification Documents | Copies of National ID, passport, utility bills, payment method screenshots | Provided by you during KYC or withdrawal verification |
g9999 does not intentionally collect any special categories of sensitive personal data (such as health information, biometric data, or political opinions) unless you voluntarily provide such information in the context of a responsible gaming self-assessment or a support communication. In those cases, such data is handled with heightened care and used only for the purpose for which it was provided.
g9999 uses the personal data we collect for the following specific and legitimate purposes. We do not use your data in ways that are incompatible with the purposes listed below without first obtaining your explicit consent.
g9999 processes your personal data only where a valid legal basis exists to do so. The primary legal bases on which g9999 relies are as follows:
If you would like to know which specific legal basis applies to a particular processing activity, or if you wish to withdraw your consent for any consent-based processing, please contact us at [email protected].
g9999 does not sell, rent, or trade your personal data to any third party for their own marketing or commercial purposes. We share your data only in the limited circumstances described below, and only to the extent necessary for the stated purpose.
All third parties with whom g9999 shares your data are required to process it only for the specified purpose and in accordance with applicable data protection standards. g9999 does not authorise any third party to use your data for their own independent purposes.
g9999 uses cookies and similar tracking technologies to enhance your experience on g9999.club, to maintain your session while you are logged in, and to collect analytical data about how the platform is used. A cookie is a small text file stored on your device by your web browser when you visit a website.
The types of cookies used by g9999 include:
You may control cookie settings through your browser's privacy preferences. Please note that disabling essential cookies may prevent certain features of g9999.club from functioning correctly. g9999 does not use advertising or cross-site tracking cookies.
g9999 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The following general retention periods apply:
Note: Where g9999 is required by law to retain data beyond the periods stated above, the longer legally mandated retention period will apply. Once a retention period expires and there is no ongoing legal basis to keep the data, g9999 will securely delete or anonymise it.
g9999 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. These measures include:
Despite these measures, no online platform can guarantee absolute security. You also have a role to play in keeping your account secure: use a strong, unique password for your g9999 account, do not share your login credentials with anyone, and notify [email protected] immediately if you suspect any unauthorised activity on your account.
As a g9999 account holder, you hold a number of rights in relation to the personal data we process about you. g9999 is committed to honouring these rights in a timely and transparent manner. Your rights include:
To exercise any of the above rights, please contact the g9999 data team at [email protected]. g9999 will respond to all verifiable data rights requests within a reasonable timeframe. We may need to verify your identity before processing your request to protect against fraudulent submissions.
Please note that certain rights are subject to exceptions. For example, the right to erasure does not apply where g9999 is required by law to retain your data (e.g., AML record-keeping requirements). g9999 will always explain the reasons if it is unable to fulfil a data rights request.
The g9999 platform is strictly intended for adults aged 18 years and above. g9999 does not knowingly collect personal data from any person under the age of 18. Age verification checks are applied during the account registration process and as part of our KYC procedures specifically to prevent minors from accessing the platform.
If g9999 becomes aware that personal data has been collected from a person under the age of 18, we will take immediate steps to delete that data and close the associated account. If you are a parent or guardian and believe that a minor has registered on g9999 using false information, please contact us immediately at [email protected] so that we can investigate and act promptly.
The g9999 platform may contain references to third-party services such as payment providers (bKash, Nagad, Rocket, Upay) and game software providers (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi). These third parties operate independently of g9999 and have their own privacy policies governing the data they collect and process. g9999 is not responsible for the privacy practices or content of any third-party service.
We encourage you to review the privacy policies of any third-party service providers whose services you use in connection with your g9999 account, particularly your chosen payment method provider.
g9999 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or the features of the g9999 platform. The date of the most recent revision is displayed at the top of this page. Where a material change is made to this Policy, g9999 will notify registered players via email or via a notice on the g9999 platform prior to the change taking effect.
Your continued use of g9999.club following the publication of any updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with any changes to this Policy, you must discontinue use of the platform and may request account closure by contacting [email protected].
If you have any questions, concerns, or requests relating to this Privacy Policy or to the way g9999 handles your personal data, please contact us using the details below. Our support team is available around the clock, every day of the year, including Eid, Pohela Boishakh, Victory Day (16 December), and Independence Day (26 March).
For responsible gaming enquiries, including self-exclusion requests and deposit limit adjustments, please visit the Responsible Gaming page or contact support directly. For a full overview of your rights and obligations as a g9999 player, please review the Terms & Conditions.
Your personal information is handled with the same level of care that we apply to every other aspect of the g9999 platform. Here is what that means in practice.
Every byte of data exchanged between your device and the g9999 platform is protected by 256-bit SSL/TLS encryption — the same standard used by major banks and financial institutions worldwide. Your data is never transmitted in plain text.
g9999 does not sell, rent, or broker your personal data to any third party for commercial or marketing purposes. Your information stays within the g9999 operating environment and is shared externally only where strictly necessary, as described in this Policy.
g9999 collects only the personal data that is genuinely necessary to operate your account and deliver our services. We do not collect data speculatively or for purposes beyond those stated in this Privacy Policy.
You have clear, exercisable rights over your personal data — including the right to access, correct, delete, restrict, and port your information. Submit a request any time to [email protected] and our team will respond promptly.
g9999 does not use advertising cookies, cross-site tracking pixels, or third-party ad networks. The only tracking technologies deployed on g9999.club are those necessary for platform functionality, security, and internal analytics.
g9999 keeps your data only for as long as it is needed for the stated purpose or required by applicable law. Once a retention period expires, data is securely deleted or anonymised — it is not kept indefinitely without a valid ongoing reason.
Now that you understand how g9999 handles your privacy, you can enjoy our full range of games with complete peace of mind. Browse the casino, check out our FAQ, or log in to your g9999 account to get started.